Loss of a loved one is a difficult event in anybody’s life. It can be traumatic and sometimes even frightening. The days leading up to the funeral are some of the hardest and most stressful days one would have to endure. And during those times you would want to be surrounded not only by your family and friends, but also by professionals who are ready to help you with your every need. Singapore funeral services are known for their provision of quality service that combines professionalism and kindness.
At the helm of all these is a trustworthy funeral director. Read on and find out what qualities you would want in your funeral director.
- Compassionate
- One of the most important qualities, genuine compassion means truly feeling sorry and sympathy for all who are grieving the loss of a loved one. A necessary characteristic for anyone working in the death care industry, being compassionate also means you can put yourself in their shoes and experience the loss and grief from their perspective, thus gaining insight on how you should interact with them.
- Calm and dependable
- During these times, chaotic and uncertain, you would not want to find yourself dealing with a frazzled funeral director. In Singapore, calmness and serenity are essential attributes you would want from the person in-charge. Their ability to maintain their composure during the event, especially on emotional moments, will do wonders to ease the tension of the moment.
- Detail-oriented
- Funeral directors would be in-charge of all the preparations needed for the funeral and the days leading up to it. Thus, they should be able to manage all the details of the event. Flowers, attendees, time and place, everything. None should escape his notice. Doing so would relieve some of the pressure from the family.
- Good communicator and listener
- During the wake leading up to the funeral. Funeral directors must be able to communicate to the family what is going to happen and what is expected or needed from them. This should be done respectfully, with full concern for their emotional wellbeing. Add to that, during these times, friends and families of the deceased would sometimes want to talk to someone, either to express and release their grief or inform the director of their preferences. Funeral directors must always listen to them, comfort them in their grief, and remember their requests.
- Knowledgeable
- Clients would come from a whole range of religious and cultural backgrounds. A funeral director must know the intricacies of customs and traditions, for example, how to conduct Christian funeral services in Singapore, so as not to disrespect the deceased and upset friends and relatives.
- He or she must consult with the family and ensure that all their requests are accommodated. Likewise, funeral directors must also be familiar with laws, regulations, and health codes concerning embalming, transportation and burial.
- Business savvy
- A business savvy funeral director would be able to save money, which can be translated to savings for the family. A funeral home that is properly managed will not charge excessive rates to grieving families. All that is needed is a funeral director that is able to make good business decisions.
- Tact
- Lastly, and is often forgotten and overlook, funeral directors need tact—in speaking and interacting with clients. They should remember that these people are going through something very difficult and should be respectful and mindful of their feelings. This will go a long way toward customer—client relationship.
Next time you need funeral package in Singapore, take note of these characteristics and only work with funeral directors who have them and will honor the memory of your loved one.
